Emergency Number
0333 800 2016

Contact Us

If you wish to contact us for any reason, please email us using an appropriate address from the list below. You can also call us on 0845 260 1630 with your inquiry, or write to us at Utility Distribution Networks Ltd, 12 Sketty Close, Brackmills Ind. Est, Northampton, NN4 7PL.

For Customers

If you have a new connection enquiry or are an existing customer, please contact us via:
Email: customerservices@udnetworks.co.uk

If you are deaf, have difficulty hearing or if English is not your first language and require translation advice you may write, email or fax UDN using the contact details outlined here. Your correspondence will then be given a priority.

For Contractors

For any enquiries relating to asset adoption or other information, please contact us via:
Email: sales@udnetworks.co.uk

To see a list of NERS accredited companies whose assets we adopt please see:

To request a free Asset Value quotation please fill in and complete our asset value request form and email to avrequest@udnetworks.co.uk

For Suppliers

If you are a supplier of electricity please contact us via:
Email: supply@udnetworks.co.uk


For enquiries relating to payments, invoicing and/or other related financial queries, please contact us via:
Email: finance@udnetworks.co.uk

Asset Enquiries

If you are unsure of the location of any existing UDN electricity assets, please visit www.linesearchbeforeudig.co.uk
Or contact us via:
Email: assetenquiries@udnetworks.co.uk

All Other Enquiries

For all other enquiries please contact us via:


0845 260 1630

Utility Distribution Networks Ltd.
12 Sketty Close
Brackmills Industrial Estate

Utility Distribution Networks is a Private Company Registered in England No. 10068882 - Ship Canal House, 98 King Street, Manchester, M2 4WU

Utility Distribution Networks – your reliable partner